We are in uncharted territory and likely to be there awhile. While you look to the horizon to see what is coming next, you need to keep your feet planted in the fundamentals of practice management – the business of valuation.

Remote working has interrupted and maybe re-wired the way your team relates to one another. You should be adding team building to your training. We talk about how. Columnist Ellen Warden calculates the cost of not delegating. (Hint: It’s high.) It’s normal to prefer hiring like-minded people. Remember, hiring in your own image has its pitfalls. Finally, could it be time to follow the advice you give about succession planning?

We want you to get more out of this newsletter than the time you put into reading it. We always welcome your comments and suggestions for information that would be useful in your practice. We also invite you to contribute material. Send us an email to: [email protected]

John Borrowman