By John Borrowman, CPC
Borrowman Baker, LLC, BV Staffing + Consulting
Gallatin, TN

Millennials get a bad rap in some quarters. They’re the future of your practice, though. Smart practice leaders will find ways to manage them effectively.



One excellent guide is the Second Edition of Managing the Millennials, from Chip Espinoza and Mick Ukleja. The authors take a clear-eyed look at the age cohort we call Millennials and deliver realistic assessments of what makes them tick.

Espinoza and Ukleja go beyond ‘pop psychology’, however, and show how simple changes in management style and/or work process can boost productivity and—by extension—profitability. They get specific about ways to think about flexibility and performance rewards that are valued by Millennials.

The authors acknowledge that “Millennials are the most-educated and technologically savvy generation ever and arguably a highly sheltered and structured generation.” You may have already discovered that Millennials expect both a big picture look at the work they do and an understanding of “why” before “what.”

As frustrating as that may feel (because that wasn’t how it was done when you were in that job) Managing the Millennials will arm you with the understanding that lets you leverage that frustration into positive action.

Click here to order Managing the Millennials.

Managing Millennials book cover