It’s a new year.  And for a number of practices, it’s already looking like a better year.  We’ll have to wait to see how much of that optimism is from “busy season”.

Keeping performance up when business is down has never been more critical.  That’s the message of our book review in this issue.  Office gossip can be a real productivity killer.  We offer some tips on dealing with it.  We share some perspective on how campus hiring might help you meet the challenge of downward pricing pressure.  Finally, we interview John Barton about the recently updated ASA course curriculum.

We want you to get more out of this newsletter than the time you put into reading it. We welcome your comments and suggestions for information that would be useful in your practice. Send us an email.

John Borrowman