By John Borrowman, CPC
Borrowman Baker, LLC, BV Staffing + Consulting
Nobody disagrees with the value of employee performance reviews. As the small practice leader who is chief-cook-and-bottle washer, though, performance reviews could look like something you only wish you had time for. Now, you have a web-based option you might want to check out.
Small Improvements has developed a web-based system that might move you off the dime when it comes to employee reviews. The ease of use can be time-saving in a small practice. Even a ten-person practice loses 20% of its billing power to a face-to-face review. What if you could make that time more productive by employing a simple feedback and review system throughout the year?
User interfaces designed into Small Improvements are intuitive and easily navigated. Visual displays created by side-by-side comparisons of reviews from a manager and an employee can be good conversation starters for a face-to-face discussions.
The good news is that Small Improvements is customizable. The bad news is that you’re going to have to customize it to get the most value out of it. It won’t know, unless you tell it, what questions your employees should be answering in their reviews. Once you do get it running, the automated nature of the review system can make it more effective. Also, you’ll get benefit from the thought process required of you on the front end.