The look on your employee’s face says it all: the light has dawned. They have…
By John Borrowman, CPC
Borrowman Baker, LLC, BV Staffing + Consulting
Gallatin, TN
The look on your employee’s face says it all: the light has dawned. They have “connected the dots”. What can you do so that it happens earlier in their training, making them more productive, more quickly?
One approach you can’t count on is expecting them to get it by osmosis. You can’t expect your employees to learn to connect the dots by reading a book or listening to you talk about how or why you did what you did.
One of the pitfalls of being an experienced BV practitioner and having the carefully calibrated judgment that goes with it, is how easy it can be to forget that you weren’t always so wise. You’ve known what you know for so long, you’ve forgotten what it’s like not to know it.
Truth be told, your learning process was experiential. Your employees will benefit from the same approach.
Let them shadow you when you meet with clients. On the trip back to the office or at a follow-up lunch, ask questions to generate learning opportunities:
- What just happened?
- Tell me what you heard.
- Why did I do/say that?
- What did we accomplish?
If you have a project coming up, commit to having one of your team with you from start to finish. The worst thing would be to pull them in after it starts or to take them off before it finishes.
Business valuation is a business of judgment. If you want your employees to grow and become more productive and profitable, you’ll need to develop your own methods of letting them exercise and strengthen that judgment.
John Borrowman
