If someone on your team is struggling, it’s your job as a practice leader to figure out how to get them on the right path; to help people learn from failure and move forward.
You wouldn’t think that experience could be a problem. But when you’ve known what you know for so long that you’ve forgotten what it’s like not to know it, that can be a problem.
You can read yourself to sleep at night with all the material about how to do your BVFLS work. But, how to build a practice that actually gets the work? That’s different. And Rod Burkert has some [...]