Newsletter Archives

It’s tempting to pass the buck when it comes to satisfaction at work. Sure, your boss wants you to be happy. But it’s not your happiness that’s on his mind most days.

Even though you’re feeling healthy, there’s always a boost of confidence after your annual check-up when the doctor confirms you’re fine. And even though you’re happy in your job and not thinking [...]

If someone on your team is struggling, it’s your job as a practice leader to figure out how to get them on the right path; to help people learn from failure and move forward.

You wouldn’t think that experience could be a problem. But when you’ve known what you know for so long that you’ve forgotten what it’s like not to know it, that can be a problem.

The only thing harder than deciding to fire someone is delivering the news. What do you say? When and how do you say it? It’s not easy. But, there’s help.

Yes, Millennials value being rewarded. And, yes, that can show up as an entitlement attitude. The thing is, Millennials value what they value—not what you value. Your reward system should take [...]

Don’t wait for your staff to leave and then use an Exit Interview to ask what caused them to look for another job. Use a Stay Interview to ask what makes them want to keep working for you now – [...]

The transient nature of Millennials can’t be any surprise to you. Even Deloitte says in a recent survey that two out of every three Millennial employees hope to be working for a different [...]

Nearly 70 percent of employees are asking for more frequent feedback from their bosses, but they’re not getting it. Why not?

The thing managers like doing least is performance reviews. They look at them as a pain in the neck and something they feel they are forced to do. Chances are you don’t look forward to them and [...]